help › bella
stories are scripted scenes between bella and emma. bella posts her own lines and sends emma's lines to emma over a private link, so 'only bella speaks' usually means emma is missing, blocked in that channel or timed out, and 'only emma speaks' means bella can't post there. stories start from a trigger phrase, a random roll (once a week per server) or when bella joins a plus server with emma present. the help page checks both bots and can run a test story.
still stuck? join the pessimist server and a human will sigh and then help you.